Our Anomaly Knowledge Base (KB) is hosted on the HelpJuice platform and is invite-only for Anomaly CPA clients.

Access is tied directly to the email address we have on file for you.

🔒 Invite-Only Access

The Knowledge Base is not publicly accessible

Only active Anomaly CPA clients are granted access

Invitations are issued automatically as part of client onboarding

New Clients

If you are a new client, you should receive a HelpJuice invitation email during your onboarding process.

Existing Clients

If you were already a client prior to the Knowledge Base launch, you have already been invited using the email address Anomaly CPA has on file for you.

🔑 Ways to Sign In

You can access the Knowledge Base using Single Sign-On (SSO) or by setting a password.

Option 1: Single Sign-On (Recommended)

You can sign in using the same email address we have on file with you through:

Google Workspace

Microsoft 365

Steps:

Go to the Anomaly Knowledge Base login page

Choose Sign in with Google or Sign in with Microsoft

Use the email address associated with your Anomaly CPA account

⚠️ Important: SSO will only work if you use the exact email address Anomaly CPA has on record.

Option 2: Password Login (Reset or Create Password)

If you prefer not to use SSO, or if you were invited previously but never set a password:

Steps:

Go to the Knowledge Base login page

Click Forgot Password

Enter the email address Anomaly CPA has on file for you

Follow the email instructions to create or reset your password

Log in using your email and new password

🚫 Common Access Issues

You may run into issues if:

You are using a different email address than what Anomaly CPA has on file

The invitation email went to spam or junk

You are attempting to access the KB without an invitation

🆘 Need Help?

If you’re unable to access the Knowledge Base or believe your email address needs to be updated, please contact your Anomaly CPA PM and we’ll be happy to help.